Making a Real Difference Every Day

Henkel customers know Stefano Zappi as a deeply knowledgeable application engineer – and a good friend too. In his role in the equipment team for Henkel’s Metals business, he works with customers every day to provide technical support and solve problems. Many of those customer relationships stretch back for several years and have evolved into friendships. Those close bonds and the open dialog they generate give Stefano unique insights into the challenges each customer is facing.

Right now, he is supporting companies in the metals industry with their efforts to successfully respond to the trends for digitalization, data analytics and sustainability. He visits customers on site, discusses their specific needs and then suggests the best possible equipment for their situation. From saving energy and water through to cutting costs, decreasing waste and maximizing sustainability, Stefano always finds the right solutions to help customers stay ahead of the competition.

What does Stefano like best about his job? Sharing his expertise and bringing people joy! That’s what motivates him to keep making a real difference every day. And it’s made possible by the innovative, sustainable and digital equipment solutions that Henkel offers for the metals industry.